Great store always has exactually what i need .great specials and great salesmanship.NICE PEOPLE
Staff are very helpful
Super people to work with when. purchasing materials. Very helpful
Always helpful, friendly staff, Great place to get your lumber and anything for your building and renovation needs!
'Your local store may refuse a return for items purchased at another RONA Inc. banner that it does not carry in its regular product selection.', from Rona's website. Bought a thermostat from another store and the above is the policy of small town Hanover Rona. Was going to return it there and then put the money towards sheets of insulation to take advantage of rebates on buying a new furnace. The above policy is on the Rona website,under an asterisk (read small print). My fault for not going to Rona's website and read the small print about small town stores. My thought was 'small town mentality' but they could have taken in the thermostat and got a higher return on the insulation, and return the thermostat to head office. Being I like a full service store, I will be going to 'the city' for my construction purchases, in the future, but not at Rona. The extra time and expense will be worth it. A side effect of this, is that other businesses that get our business, when we are in Hanover, will also be the losers. With Rona's return policy, I will not shop Rona, in the city, once the article has been returned. There are other stores that will match Rona's prices and have a better return policy. I will also be unsubscribing from their emails, special offers and such.
RONA Hanover is a Canadian Hardware Store based in Hanover, Ontario. RONA Hanover is located at 506 22nd Ave, Hanover, ON N4N 3T7, Canada.
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